Track your customers’ journeys successfully
You need to recognise a customer across multiple devices to successfully track a customer journey. RedEye gives you this recognition, allowing you to talk to all your customers as individuals. Imagine a scenario in which a user visits your website on their phone in the morning, on a desktop whilst at work and then on a tablet in the evening. Are you currently able to tie those activities together in your existing analytics platform under the same customer profile, not as three separate actions? If your answer is ‘only via log ins’, then you will have significant gaps in your customer journey analysis. We can help you fill those gaps.