12 Best Practice Approaches to Ensure You Put Your Customer Front and Centre

    This year we have sponsored the IRUK Top500 The Customer Report:2018. The report is based on unique and exclusive qualitative research conducted by RetailX, it looks at how the most innovative UK retailers are performing. 

    This infographic takes you through 12 best practice approaches to make sure you're putting your customers first. The research is based on some of the great case studies in the full report which look at top retailers such as Debenhams, Asos, Sainsbury's and Halfords.