Customer Intelligence

Reporting made for marketers, not data analysts

Uncover unique insights and build new opportunities with our generative AI powered reporting suite. Using natural search language (NLQ) anyone can create complex customer analysis through a simple search prompt.

Segment Growth Reports

Understand the value of your customers

Track and analyse segments to gain greater insight into their value, engagement, current and future buying behaviour.

Easy to create charts and graphs

Create stunning visualisations in a matter of seconds

Our AI will recommend the best visualisation for the dataset you select. Each chart is customisable and easy to expand.

Easy access Engagement Reporting

Learn, adapt and improve your campaign performance

Instantly see the metrics that matter to your campaigns success and take action to improve performance.

Search your data using powerful, yet easy, filters that auto-complete

Use natural search language to ask the questions that matter most

Powered by Generative AI, querying our customer intelligence suite is as simple as asking a question. Type in ‘What are our top performing campaigns from this quarter?’ and the results will be delivered.


Easily compare time periods with simple search terms such as ‘this month vs last month’ or ‘one week ago vs two weeks ago’.

Set up threshold notifications to alert you to changes in campaign activity

AI-driven insights into trends and anomalies allowing you to react

Our customer intelligence reporting suite uses AI insight detection algorithms to help you identify trends. It will uncover anomalies and identify unusual patterns for you.


Set up reporting threshold notifications to any member of your team and you’ll get the latest insights to your inbox as they happen.

Campaign dashboards that are easy to use and send to others

Collaborate and share insights, trends and KPIs like never before

Every answer from each search performed is saved for all users to use. The more searches performed, the smarter the AI gets!


It will make recommendations to complete new search queries based on the popularity of previous searches by all users.


Answers can be pinned onto Liveboards and scheduled via email to send out any day, or at any time.

Charts that build automatically to show you the data in the best light

Take the guesswork out of building charts

AI will recommend the best visualisation for your data to give you a headstart. From here you can then pick from a host of chart types.


Use chart settings to group axis, add labels, and get your data story just the way you want it.


Go from high-level overviews to granular insights from any chart by drawing a zoom rectangle around the visualisation. From here you can examine the underlying data powering this sector of the chart.

What our clients say

Couple watching Sky TV

Quick pace needed for Sky's Abandoned Basket programmes

“I really enjoy working with RedEye on Sky’s Abandoned Basket programme. RedEye strive to push the programme forward, always coming up with new initiatives to try. They are also very accommodating to Sky’s quick pace which is essential. I hope we work together for many more years to come.”

Victoria O'Brien, Digital Product Owner Manager

Predicting churn to makeover allbeauty’s customer retention strategy

“Since applying the predictive churn model onto our customer database, we have been overwhelmed with the success in not only dramatically reducing customer churn but also increasing sales from those who would have previously lapsed by 414.6%.”

CRM Manager, allbeauty

Travis Perkins used AI and predictive analytics to reduce customer churn by 54%

“We worked with RedEye to implement their Predictive Modeller to help us identify our customers who were most likely to leave. The Churn Model gave us the opportunity to act before it was too late. We saw an 8.8% increase in retention.”

Vicki Nolan, Senior Digital Marketing Manager, Travis Perkins

Explore more capabilities

Marketing Automation

Multichannel marketing automation

Our intuitive journey builder allows you to easily create automated campaigns across multiple channels – all from one screen.


Email, SMS, web push, retargeting

Reduce your time, tech stack and license fees by moving to a platform that can offer you all the channels you need.

Customer intelligence and Predictive Analytics

AI-driven predictive analytics

Predict the future behaviour of individual customers at each stage of the lifecycle and influence their next likely action.

Talk to us

One of our friendly experts will be in touch to find out a little more about your challenges and give you a tour of our platform, highlighting exactly how our tech can solve your problems and help you reach your marketing objectives.

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