It is the policy of RedEye International Ltd and its subsidiaries, to maintain a quality management system (QMS) designed to meet the requirements of ISO9001:2015 in pursuit of its primary objectives, the purpose, and the context of the organisation.
It is the policy of Red Eye International Ltd to:
This quality policy provides a framework for setting, monitoring, reviewing, and achieving our objectives, programmes and targets.
Customer service is an essential part of the quality process and to ensure this is fulfilled, all employees receive training to ensure awareness and understanding of quality and its impact on customer service.
To ensure the company maintains its awareness for continuous improvement, the quality system is regularly reviewed by “Top Management” to ensure it remains appropriate and suitable to our business. The Quality System is subject to both internal and external annual audits.
The QMS is the Quality Management System, of which this policy, and other supporting and related documentation is a part, and which has been designed in accordance with the specification contained in ISO9001:2015.