The one-size-fits-all model limits your potential and causes headaches when trying to do anything that’s specific to the way your business manages customer data.
RedEye’s approach to marketing automation is different – we create platforms individually to our customer’s needs and requirements, without the hidden costs for database size growth – resulting in happy faces and stress free times!
Marketing automation and multi-channel marketing is a specialism, even the best of tools cannot solve everything. You need support, advice and guidance. A soulless ticketing system that may or may not be answered in a week’s time is not the RedEye way.
Each customer is allocated a dedicated account management team who you can call, email or video conference. Yes, talking to real humans who know what they’re doing – revolutionary!
And it’s not just about support. Our team are tasked with your success, they’ll be making regular strategic suggestions, tactical campaign ideas and pushing you regularly to achieve higher conversion rates.
Your advantage by making the move to RedEye is you’ll harness the full power of a single customer view. Because we offer a customised onboarding experience we can combine and connect your customer data from multiple on and offline sources into a SCV you’ve not experienced before.
So what does that mean? It’s means you’ll uncover new opportunities from a complete picture. For the first time you’ll have full confidence in your segmentation to power personalisation with exceptional results. Your customers will love opening your emails as they’ll be tailored to their purchasing behaviour and future needs.
Our website tracking of user behaviour goes deeper. Our unique identifiers tie up customer records more precisely. Our implementation is fast.
The result – you get to create automated workflows that respond to user behaviour and actions in a more flexible way than you’re used to.
Our platform allows you to create relevant customer journeys that are seamless across any channel – all from the same workflow. Send as many follow-up’s, SMS messages, Push or retargeting ads from a single flow.
The rules component gives you far more control over who receives what message, allowing you to be ultra targeted on your customer’s preferred channels.
In addition to real life strategy recommendations from your account management team, you’ll also get access to AI-driven strategy via our predicted analytics models.
With RedEye, our database learns your customer’s behaviours and can predict future behaviour. Take the next step in marketing automation and go AI-driven with a pre-set of 8 models including favourites such as prospect conversion, predicted churn and predicted VIPs.
Frustrated at not being able to effectively analyse your campaign results? Not with RedEye, our customer intelligence reporting dashboards are far superior. From any report you can drill down to ask any question of your data. Quickly combine, filter or pivot to create your own visualisation and custom dashboards.
Making the switch can be fraught with migration issues and headaches, fear not. We are recognised as the Easiest To Do Business With marketing automation provider in Spring 2022. Our onboarding is second to none!