SMS Messaging from RedEye

SMS Messages form a unique part of multi-channel communication

Any smart phone or mobile phone, anywhere in the world, can receive text messages. In the ‘always on’ world of mobile marketing, it is a deeply personal medium, delivering content straight to the recipient’s phone. SMS read rates are above 90%, response times are minutes and return on investment can be fantastic.

Build your SMS Campaigns in Contour

Reach the ‘always on’ consumer at the right time using text messaging services. Utilise Contour's SMS messaging tool to target your customers personally.

Data driven SMS Messaging

Support specific store or local events using our SMS service, when used with geographical analysis held in RedEye’s Customer Data Platform.

Build an increasingly complete view of your customer, with your engagement data allowing for Predictive Analytics to be applied and sophisticated database management.A Single Customer View is at the heart of everything we do, it is what makes our SMS service unique.

Make Text Message Marketing a key part of your multi-channel strategy

Build one-off SMS campaigns or make text messages part of your advanced omni-channel strategy. Contour from RedEye is the dedicated technology platform you need to get started. SMS messaging delivers the best impact when sending personalised messages and offers with short timescales, such as flash sales promotions or encouraging customers to participate in research.

Our SMS service is here to help, we will set you up and provide you with all the necessary tools, such as Shortcodes or keywords to simplify response management.

We saw SMS as a fantastic opportunity to raise awareness of an event in store and online, and felt that the nature of the text would not prove too invasive by the recipient. The campaign generated an omni-channel ROI over 1400% which goes to show just how effective SMS can be. We will continue to work closely with RedEye on our email marketing and look forward to implementing future SMS campaigns.

Digital Marketing Manager

Hotel Chocolat

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